Passenger Experience Platform

Transform the Journey: Every Airport Service, One Seamless Tap Away.

Airports have a lot to offer their passengers - but it’s not always clear where to look. The Passenger Experience Platform integrates all of your services in one convenient platform for your guests

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Introducing the Passenger Experience Platform - A Smarter Airport in Your Pocket

Single Source of Truth
Curb to Gate Planning
Integrated Marketplace

Give passengers a connected, intuitive digital experience that brings together everything they need—parking, retail, security wait times, accessibility support, loyalty programs, and more. The Passenger Experience Platform (PEP) simplifies the journey from curb to gate by consolidating services into one mobile-friendly interface, powered by AI and refined by UX experts.

Nonstop Features: Buckle Up for a Seamless Experience

The convenience of a connected travel universe in the palm of your hand (or any device). All of the airport's services and partner offerings—like reservations, interactive maps, real-time travel updates, marketplace, loyalty, promotions and accessibility assistance—in one seamless platform. Our solution has been crafted by AI and user experience experts to deliver a smooth, intuitive journey from curb to gate.

Real-time Flight Updates and Notifications

Keep passengers informed with instant updates on flight status, gate changes, and boarding times, reducing stress and enhancing the travel experience.

Integration with Mobility Assistance Services

Provide seamless support for passengers with mobility challenges, ensuring their journey is as smooth and enjoyable as possible.

Reservations

Travelers can enjoy familiar pre-order, pickup, delivery and reservation based experiences at your airport.

Order Updates

Travelers can enjoy familiar pre-order, pickup, delivery and reservation based experiences at your airport.

Real-time Flight Updates and Notifications
Keep passengers informed with instant updates on flight status, gate changes, and boarding times, reducing stress and enhancing the travel experience.
Reservations
Travelers can enjoy familiar pre-order, pickup, delivery and reservation based experiences at your airport.
Integration with Mobility Assistance Services
Provide seamless support for passengers with mobility challenges, ensuring their journey is as smooth and enjoyable as possible.
Order Updates
Travelers can enjoy familiar pre-order, pickup, delivery and reservation based experiences at your airport.

Our Mission
To Make Every Journey Effortless

We believe that every journey should be a joy. Our Passenger Experience Platform transforms the travel experience by offering personalized recommendations and a seamless way to access them. Imagine a world where every passenger feels valued and well-informed – that’s the future we’re creating.

Ready to Transform Your Airport’s Commercial Ecosystem?

Experience firsthand how FetchyFox’s Commercial Ecosystem Manager can optimize your airport’s insights and enhance the shopping experience.